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I have been to several Boulder Tap saloons. Have always enjoyed the food and service.i Was excited to see one come to Grand Rapids where I live and work. My office is very close so we went there quite a bit. After about 2 months I started to notice that the quality and consistency of the food was not good and the service had gottten terrible. I came in to pick up a to go order and there were 4 people behind the bar in fro t of me and NOT one acknowledged me until I said something. The manager look up and me and said ‘someone will be with you shortly my dear’and then dismissed me. Unbelievable!! I came in this week and was standing st the hostess counter for about 5 minutes while I watched 3 servers and the same manager chatting. One or two of them glanced at me but didn’t come over to seat me. I then ‘made my way thru the restaurant and asked one of them to seat me and then the manager helped me. I could go on but would prefer to talk to someone from corporate. My name is Jane ansn8 can be reached at 612-387-5116. I invite you to call me!

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