A place I'd really been wanting to try for quite sometime is an Italian restaurant in the Chicago suburb of Park Ridge by the name of Nonna Silvia's. When I found out that there was some family lineage between one of my new favorite Italian restaurants on the northwest side of Chicago - Pasta d'Arte (click here to see the Road Tips entry on Pasta d'Arte) - then I knew that I really wanted to try Nonna Silvia's. My first visit to Nonna Silvia's was a strike-out - they were having one of their four-course/wine dinners the evening I showed up and I couldn't get in. But on a couple of subsequent visits, I was finally able to give the place a try.
Cousins Steve Marti and John Giannini are the men behind Nonna Silvia's. Both were raised on their grandmother Silvia Giannini's food while growing up. Marti and Giannini cut their culinary teeth while working at their uncle's restaurant Via Venuto (click here to read the Road Tips entry on Via Venuto).
Pictured right - Steve Marti and John Giannini
Steve Marti was trained as a chef by his brother and by a number of chefs in Italy. Getting together with John Giannini after Marti came back to the U.S., the cousins opened Nonna Silvia's in 2000 using many of the base recipes handed down from their grandmother who grew up in the Italian countryside, but adding a contemporary take to many of the dishes they make.
Nonna Silvia's is located at the corner of North Canfield Ave. and West Talcott Road in Park Ridge. (see map) There's diagonal parking along Canfield from Nonna Silvia's and down, and there's also parking across the street to the southeast in a lot after 5 p.m.
As I said, the first time that I tried to go to Nonna Silvia's, they were packed from a four-course wine dinner they have scheduled from time to time. The hostess apologized profusely when I came in after telling me there were no seats to be had that evening. I ended up going back the next night when it wasn't anywhere close to being as busy as it was the night before.
Nonna Silvia's is not that large with two cozy dining areas in the place. The front dining area has a small bar while the back dining area also features a small bar and can be used for private parties or receptions.
I was seated in the front dining room along a wall and given a menu to look over. My server for the evening, a man with a thick Eastern European accent by the name of Karol, came over to greet me. I ordered up a glass of the Avalon cabernet to start out with while I looked through the menu.
The menu consisted of antipasto appetizers such as grilled or fried calamari, beef carpaccio, grilled portobello mushroom caps, and Prince Edward Island mussels in a San Marzano tomato broth with fresh basil, garlic, and red pepper flakes. I almost got those along with an order of baked little neck clams as my dinner.
But the main entree options were just too good to pass up on my first visit. Pasta dishes - with all pasta made from scratch in the kitchen - included pumpkin ravioli, linguine vongoli with clams, gnocchi in a vodka cream sauce, and Nonna Silvia's signature dish - a housemade Swiss chard fettuccine mixed with extra virgin olive oil, roasted garlic, cherry tomatoes, red pepper flakes, and topped with a parmigiano reggiano cheese.
In addition to pasta dishes, Nonna Silvia's had bone-in Cajun spiced pork chops, a red snapper entree, a couple of chicken dishes, a beef tenderloin filet with a blue cheese crust and served in a shiitake porto mushroom reduction sauce with garlic mashed potatoes. But something else on the entree list caught my eye and I ordered that up.
With my meal, I got a basket of fresh baked bread. Now, the bread was absolutely fabulous. It had a thin crust that wasn't too crunchy and the inner part was soft, spongy and literally melted in my mouth.
I got the house salad which consisted of organic greens with sliced cucumbers, halved cherry tomatoes, shaved carrots and topped with a red wine vinaigrette dressing. The salad was fine, but it was at this point that I started to notice something. My server was ignoring me.
Now, eating out alone is always a tricky part of traveling for a living. Finding restaurants that are keen on making sure the solo diner is comfortable and welcome has been easier as the years have gone on as restaurateurs have figured out that single diners can make up a significant portion of their business. I'm still self-conscious enough when I dine alone in a nice restaurant, but a server who is friendly and accommodating can help out a lot. (Plus, it's bad enough when loud-mouthed diners point out to others at their table that you're eating alone, as what happened on my second visit to Nonna Silvia's. A typical Chicago wise-ass saw me sitting along at the table next to him, his wife, and another couple and he told his wife to go over and sit with me as I was all alone. It was pretty embarrassing and I damned near got up and walked out.)
In this instance, I noticed that Karol - who was very friendly with a number of tables he was working around me - had offered freshly cracked black pepper to a table of four people who had gotten their salads after me. I was never offered the fresh black pepper. Karol wordlessly placed the salad in front of me and scampered away. I just sort of brushed it off as him being busy.
For my main entree that evening, I got the veal piccata. It featured three veal cutlets, pan-fried and served with capers and garlic on a bed of linguine in a lemon/white wine sauce. The veal was tender and delicious, as was the linguine in the sauce. The linguine noodles were thick, yet soft and pliable - cooked to perfection. Along with the sharp and salty taste of the capers, as well as the pungent fresh chopped fresh garlic there were a lot of taste sensations going on all at once.
However, Karol continued to ignore me. Not once did he come over to check on me or ask if I needed anything else. I was nearly finished with my glass of wine and I would have ordered up a second glass to savor with my dinner. My water glass, too, was nearly empty and I would have liked to have some more water to counter the salty taste of the capers. Plus, I really needed a spoon to twirl my linguine with my fork. As it was, I was having to twirl it on the plate, but that wasn't working well thanks to the laws of gravity and the lemon/white sauce.
As I continued with my meal, Karol continued to accommodate the tables with three or four people seated at them around me. He carried on conversations with them - I was guessing that some may have been regular diners. But he continued to ignore me, right up to and after my plate had been removed by a busboy. I could only shake my head thinking that he could have been a LOT more attentive to my needs as a solo diner. When he dropped off the check (not asking if I wanted any dessert - which I didn't), he laid it on the table in front of me and merely said, "Thank you, sir." Let me just say that Karol didn't get any more than a 10% tip from me that evening. And I could make the argument that the 10% was possibly too much of a tip. I was extremely disappointed with the level of service I received that evening.
Having been thoroughly disappointed in the service, but being thoroughly happy with all aspects of my food, I knew that I couldn't let the lack of attentive service by one person stop me from trying Nonna Silvia's again. Besides, when I was there on my first visit, a table of four seated near me got a couple of pizzas that looked absolutely great. Thin crush, fresh toppings - and plenty of them. It was my kind of pizza. I had to go back to Nonna Silvia's and try their pizza.
It was about two months after my initial visit to Nonna Silvia's when I went back into the place to get one of their pizzas. I was seated at a table in the middle of the cozy dining room (close enough to the table of four people with the jack-ass who made the joke of having his wife go sit with me because I was by myself) and given a menu. The only problem I saw, initially, were that the pizzas they had on the menu were Italian artisan-style pizza. They had a margherita pizza with San Marzano tomatoes, fresh basil and bocconcini mozzarella cheese balls; a house-made duck sausage pizza with goat cheese and bocconcini; and a rustic Italian-style pizza with sun-dried tomatoes, black olives, sliced red onions with marinara and mozzarella cheese.
I was there for a couple minutes - they were busier than the last time I was in - and I noticed Karol was there that evening. Thankfully, a lady by the name of Rachel rushed past the table, stopped for a moment and came back to me. "I'll be with you in a moment," she said somewhat breathlessly. "Can I get you anything to drink in the meantime? I ordered up an Anchor Steam beer and she cheerily said, "Great! I'll get it for you and be right back."
She came back a couple minutes later and said, "Gosh, I'm sorry. We're out of the Anchor Steam." I ordered up a Revolution Brewing Co. Anti-Hero IPA instead. "We have that one, I know for sure," she said to me in an assured and good-natured tone.
When Rachel came back with my beer, she started to give me the specials for the evening. (Hmmm... come to think of it, Karol never offered any specials to me the night I was there for my previous visit. Maybe they didn't have any that particular night, but I doubt it.) I stopped her and told her that I was going to get a pizza. I was getting ready to order the roasted mushroom medley pizza with the burrata cheese and marinara sauce when Rachel said, "We can do just about anything on a pizza. Sausage, black olives, Canadian bacon..."
I asked if they could do my standard - Italian sausage, pepperoni and mushroom - a 10-inch size. (They also have a 12-inch pizza available.) "Absolutely," Rachel exclaimed. "Mmmm... That's sounds delicious! I'll get it in right away for you." Rachel's demeanor was already making up for the lack of service I received on my first visit.
When she brought the pizza out to me about 15 minutes later, I was ready to eat. She sat this pizza down in front of me with a load of sausage chunks, fresh sliced mushrooms and pepperoni slices all mixed in with fresh mozzarella and a marinara sauce. The thin-crust of the pizza was light and flaky, but held together very well with all the weight on top.
And the overall taste of the pizza was excellent. This was one of the better thin-crust pizzas I've had in all my travels. While it wasn't big, it was more than filling with all the toppings. By the time I was done, I was more than satiated.
And Rachel couldn't have been a better server. She poured my beer into new glasses at the table with each one I ordered (I had three - and the pizza went very well with beer), she checked on me at least twice while I was waiting on the pizza and a couple more times after the pizza arrived. She did everything that Karol didn't on my first visit. You think I'm throwing Karol under the bus in this entry? I am. But Rachel did more than enough on this visit to make up for the poor service I received on my initial visit to Nonna Silvia's.
I knew that I needed to give Nonna Silvia's a second chance after the horrible service I received on my first visit. Even with that said, the food I had on both visits was outstanding. The veal piccata I had on my first visit was excellent, and the pizza I had on my second visit was exceptional. My server on the second visit, Rachel, more than made up for the crappy service I received on my first visit. She made me feel welcome and she was attentive and pleasant during my second visit. I'm glad I went back to Nonna Silvia's and I'll probably be going back again sometime soon.